Johnson & Johnson는 건강이 모든 것이라고 믿습니다. 헬스케어 혁신에 대한 우리의 강점은 복잡한 질병을 예방, 치료 및 치유하고 치료가 더 똑똑하고 덜 침습적이며 해결책이 개인적인 세상을 만들 수 있도록 힘을 실어줍니다. 혁신적인 의학 및 의료 기술에 대한 전문 지식을 통해 우리는 오늘날 의료 솔루션의 전체 스펙트럼을 혁신하여 내일의 돌파구를 제공하고 인류의 건강에 심오한 영향을 미칠 수있는 독보적 인 위치에 있습니다. 자세한 내용은 jnj.com 을 참조하십시오.

우리의 신조(Our Credo)에 따라 Johnson & Johnson은 전 세계에서 함께 일하는 모든 직원들에게 책임을 다합니다. 우리는 각 구성원을 한 명의 개인으로 존중하며 모두가 포용될 수 있는 근무 환경을 제공합니다. Johnson & Johnson은 직원들의 다양성과 존엄성을 존중하며 그들의 공로를 인정합니다.

About Vision

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that’s reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs – from the pediatric to aging eye – in a patient’s lifetime.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Position Summary

The Account Specialist is an entry-level role responsible for providing basic customer support and maintaining customer relationships under the guidance of supervisors. The position focuses on executing assigned tasks, delivering quality customer service, and achieving individual performance objectives while developing professional and functional competencies.

Key Responsibilities

Customer Management

• Maintain and manage basic customer relationships to support business objectives.
• Respond to routine customer inquiries and provide appropriate assistance or service.
• Escalate complex customer issues to supervisors or senior team members when necessary.
• Ensure accurate recording and maintenance of customer information.

Customer Support & Service

• Provide timely and professional support to customers.
• Assist in resolving customer concerns within established procedures and guidelines.
• Support customer satisfaction initiatives through consistent service delivery.

Performance & Execution

• Achieve assigned individual performance goals and objectives.
• Execute assigned activities and tasks according to established processes.
• Follow management direction and implement agreed action plans.

Collaboration

• Work cooperatively with colleagues and other departments to support day-to-day operations.
• Participate in team meetings and contribute to routine business activities.
• Share relevant customer information with internal stakeholders when appropriate.

Reporting & Administration

• Prepare basic reports and maintain required documentation.
• Track activities and update records accurately and on time.
• Support administrative tasks as required.

Decision Making & Problem Solving

• Operate within defined guidelines and standard operating procedures.
• Exercise limited independent judgment on routine matters.
• Seek guidance from supervisors when facing unfamiliar or complex situations.

Leadership Expectations

• Primarily serves in a support role rather than a leadership capacity.
• Demonstrates willingness to learn and develop professional skills.
• Contributes positively to team objectives and organizational culture.

Required skills

• Bachelor's degree or equivalent experience preferred.
• Recent graduates and early-career professionals are encouraged to apply.
• Strong communication and interpersonal skills.
• Customer-focused mindset.
• Basic proficiency in Microsoft Office applications.

Preferred skills

• Previous customer-facing or administrative experience.
• Experience working in a collaborative team environment.

Core Competencies

• Customer Focus
• Communication Skills
• Teamwork & Collaboration
• Accountability
• Learning Agility
• Basic Problem Solving
• Service Orientation

Legal Entity

Vision Care

Job Type

Regular

How to Apply

https://www.careers.jnj.com/ - Search position number “R-089585” - Apply

Application Documents

Free-form resume AND cover letter is required (in Korean).

Application Deadline

by 11:59 PM (KST) on Wednesday, August 5, 2026

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